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Data Protection Declaration

1. Dealing with personal data

The website at www.IVS-Germany.com is an offer of service from International Visa Services Europe GmbH. On its website pages, International Visa Services Europe GmbH informs customers and interested parties about the requirements for applying for a visa for India.

The protection of the Applicant’s personal data when it is collected, processed and used during their visit to the website pages of International Visa Services Europe GmbH is an important priority for us. The below section details what information International Visa Services Europe GmbH collects during the Applicant or concerned party’s visit to the website, and how that information is further used by International Visa Services Europe GmbH:

2. Data processing in connection with queries

The data such as emails address, name and other details provided by the Applicant/concerned party has given will be saved in a file or in an email program and only used for the correspondence concerning the requested information.

3. Data processing in connection with visa applications

In accordance with the requirements specified by the Indian Embassy in Berlin, applying for a visa requires the mandatory filing of an online application through the website https://indianvisaonline.gov.in/visa/, with subsequent submission of the hard copy application documents. In the framework of the visa application process, therefore, the Applicant will be forwarded by International Visa Services Europe GmbH to the Indian government's above-mentioned online application website.

Please note that the data entered and saved there is processed by the Indian government for the granting of the visa, and that International Visa Services Europe GmbH has no influence on the data processing by the Indian government and is not responsible for that data processing by the Indian government.

Insofar as in the framework of the visa application International Visa Services Europe GmbH collects, saves or uses personal data itself, this is only done insofar as is necessary for the processing of the visa application and for the rendering of our other services and the performance of contractual obligations entered into with the Embassy/Consulate. Accordingly, data is only passed on to third parties insofar as International Visa Services Europe GmbH's service partners (e.g. SMS provider and courier services) or to the Indian Embassy or respective Consulate, if it requires the data to process the application. In such cases, however, the scope of the data transmitted is limited to the necessary minimum; in the case of the Indian Embassy or Consulate, therefore, in particular to the data already asked for on its website (https://indianvisaonline.gov.in/visa/) as well as the documents and papers (passports, etc.) additionally made available by the Applicant.

Otherwise, passing the Applicant’s personal data on to third parties, selling it to third parties or transmitting it to third parties in another way is excluded, unless International Visa Services Europe GmbH is obliged by law or by a court decision to pass the data on, or if passing the data on is necessary for the pursuit of claims and criminal-law prosecution in the event of attacks on International Visa Services Europe GmbH's IT infrastructure.

4. Cookies

When the user visit International Visa Services Europe GmbH's website, information is occasionally deposited on the user’s computer and saved in the form of cookies (small text files). This serves to make the International Visa Services Europe GmbH website user-friendly, flexible and effective for the user. Cookies are not used by International Visa Services Europe GmbH to save passwords. Applicants/concerned parties are able to configure their web browser in such a way that these cookies are deleted from their data storage immediately or at regular intervals, all cookies are blocked or the user is warned before a cookie is saved. Should the user leave International Visa Services Europe GmbH's website via a link and arrive at third-party websites, it is possible that cookies are used by the linked website providers. International Visa Services Europe GmbH is not legally responsible for these cookies.

5. Right to information, revocation and deletion

The Applicant has the right to revoke consent to usage of his/her personal data at any time with effect for future applications. Deletion of the personal data takes place when the Applicant declares to International Visa Services Europe GmbH that he/she has revoked their consent to storage, when knowledge of that data is no longer required for fulfillment of the purpose pursued with the storage, or if storage of the data is impermissible for other legal reasons. Upon written request, International Visa Services Europe GmbH would be pleased to inform the Applicant what data we have saved about the Applicant (e.g. name, address, telephone number). For this purpose, please use the International Visa Services Europe GmbH contact data shown on the imprint page or contact us page.

6. Security information

International Visa Services Europe GmbH endeavours to take all of the necessary technical and organisational security measures to save the Applicant’s personal data in such a way that it is not accessible to third parties or the public. Should the Applicant or concerned party wish to contact us by email, please be aware that the confidentiality of information transmitted is not guaranteed. The applicant should be aware that the contents of the email may be viewed by third parties and International Visa Services will not be responsible for any confidential information that may be divulged accordingly.

International Visa Services Europe GmbH's website offer contains links to other websites. We have no influence on the operators of those websites complying with the data protection provisions.

7. Contact us

Should the Applicant or concerned party have suggestions and questions with regard to the processing of the Applicant’s personal data, please do not hesitate to contact us at the following address:

International Visa Services Europe GmbH
Fritschestraße 61, 10627 Berlin
Managing director:______________

Tel: _____________
Fax:_____________
Email:___________


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